OUR SUCCESS STORY
Joshua Boensch
Ease of installation, solid functionality, and measurable (as much as you can expect through SMS) results through metrics and their provided reports/dashboard makes this product stand out against their competition.
Jeff Shiflett
This app has everything and more you would ever need with an SMS app for Salesforce. Easy to setup and maintain. Being able to send text messages by a report is a great feature. We use it all of the time.
Max Winkler
We are very excited to start leveraging the power of this app – so far we have been very impressed with its functionality. Add to that the super quick turn around for great support and it’s a no brainer 5-star review.
Sarah Schneider
This is a great app and the customer support team has been extremely helpful getting it customized for our organization. It is much cheaper than other apps we considered and they are adding new functionality all the time. Highly recommended.
FREQUENTLY ASKED QUESTIONS
YOU CAN FIND ALL ANSWERS HERE IF YOU NEED THEM
CAN I USE MY OWN NUMBER?
Yes, you can use your company’s Landline number, Ring Central number or any VoIP hosted number with 360 SMS App for Sending / Receiving text messages.
DO YOU SUPPORT AUTOMATION I.E. PROCESS BUILDERS?
Yes with 360 SMS App automations can be easily created within few minutes and support Process Builders, Workflows or even calling our methods in Global Apex class. Click Here for the guide to create one yourself today!
CAN I BUILD REPORTS?
All the text messages are stored in the ‘SMS History’ custom object provided by the app. SMS History can be linked to any of your Standard/ Custom objects and just by utilizing this architecture, you can build any reports to meet your specific business use case.
HOW DO YOU PROVIDE OPT-OUT FOR MESSAGES?
Any incoming message that you receive with a ‘STOP’ keyword will mark the Lead/Contact (Salesforce record) field ‘SMS Optout’ as true. You can also define Opt-out Keywords of your own in the General Settings of the App and use them as per your business use case.